Front desk can't do two things
When your team is checking in a guest in person, the phone rings and rings. Callers hang up and book OTA instead.
DeskSathi handles room availability, check-in queries, and local recommendations — so your front desk team focuses on in-person guest experience, not the phone.
of hotel enquiry calls go unanswered or receive slow callback
average revenue per booking — worth answering every call
of guest queries are routine — FAQs, availability, directions, check-in time
Agent response time — sounds human, not robotic
Every unanswered call is revenue walking out the door — quietly, invisibly, every single day.
When your team is checking in a guest in person, the phone rings and rings. Callers hang up and book OTA instead.
Travellers book late at night. Your property is asleep. They choose the property that answered.
Check-in time, parking, pet policy, breakfast timings — 80% of calls are the same 10 questions. DeskSathi handles all of them.
No technical setup. No app downloads for your customers. No change to your existing phone number.
Add room types, rates, policies, amenities, and local recommendations. DeskSathi becomes your 24/7 concierge.
DeskSathi checks availability, quotes rates, handles special requests, and holds rooms pending confirmation.
Reservation details land in your PMS or email. Your team confirms and processes — no transcription needed.
Knows your room types, rates, and seasonal pricing. Quotes accurately and handles basic holds.
Knows nearby restaurants, attractions, transport options. Acts as a genuine concierge for pre-arrival queries.
Early check-in, late checkout, anniversary setup, dietary needs — captured and sent to your team automatically.
Handles calls in Hindi, English, and Hinglish naturally — covering both domestic and international guests.
15-minute demo. We'll show DeskSathi handling calls for your exact business — live, in Hindi.